Last updated: September 18, 2026 · Effective on first sign-up
These Terms of Service ("Terms") form a legal agreement between you ("You," "Your," or "Customer") and BookWithZara ("We," "Us," or "Our"), operated by Jawand Bajwa as sole proprietor from Winnipeg, Manitoba, Canada. By creating an account, subscribing to a paid plan, or using any part of the BookWithZara service, You confirm You have read, understood, and agree to be bound by these Terms.
If You do not agree to these Terms, do not use the Service.
"Service" means the BookWithZara salon booking software, including the booking pages, admin dashboards, stylist appointment views, customer portal, and related APIs and infrastructure.
"Salon" means the business account You register on BookWithZara.
"Customer of Your Salon" means an end-user who books an appointment through Your Salon's page. These end-users are not parties to this agreement.
"Content" means data, text, images, and files You or Your Customers submit to the Service.
"Billing Period" means the recurring one-month cycle beginning on Your paid start date.
BookWithZara provides software that lets Your Salon accept online appointments, manage stylists and services, send email confirmations and reminders, sync bookings to Google Calendar, and view revenue reports through an admin dashboard. Available features depend on the subscription plan You select.
To use the Service You must provide accurate business information at sign-up including a valid email address, salon name, and contact details. You are responsible for maintaining the confidentiality of Your account credentials (including admin PINs and stylist PINs) and for all activity that occurs under Your account. Notify Us immediately at jawandbajwa10@gmail.com if You suspect unauthorized access.
Our current plans are:
All prices are in Canadian dollars (CAD), exclusive of applicable federal (GST/HST) or provincial (PST) taxes, which will be added where required by law. We may change published prices at any time; changes affecting existing subscribers take effect no earlier than the next Billing Period following a 30-day written notice.
New customers on the Standard and Custom plans receive their first month of Service at no cost. No credit card is required to activate the trial. If You choose not to continue after the trial, You may cancel at no charge by contacting Us before the trial ends. Enterprise engagements are not eligible for the free trial and are subject to individually negotiated terms.
Subscription fees are invoiced at the start of each Billing Period following the free trial. Payment is due within seven (7) days of invoice. We currently accept:
If payment is not received within thirty (30) days of the invoice date, We may suspend or terminate Your Service without further notice.
Subscriptions renew automatically each month unless You cancel. To cancel, email jawandbajwa10@gmail.com at least seven (7) days before Your next Billing Period. Your Service will remain active through the end of the Billing Period You have already paid for; no partial refunds are issued for the remainder of a paid month unless required by law.
Upon cancellation, We will:
Except where required by applicable consumer-protection law, subscription fees are non-refundable once a Billing Period has begun. If You believe You have been incorrectly billed, contact Us within thirty (30) days of the invoice and We will investigate and, if the error is confirmed, credit Your next invoice or refund the incorrect amount.
You agree not to use the Service to:
We may suspend or terminate accounts that violate this Section, with or without notice depending on the severity of the violation.
You retain all ownership of the Content You and Your Customers submit to the Service. You grant Us a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, back up, and display Your Content solely as needed to provide the Service to You. We do not sell Your Content to third parties. We do not use Your Content or the Content of Your Customers to train machine-learning models.
The Service — including software code, templates, themes, design elements, documentation, brand assets, and the "BookWithZara" name and logo — is owned by BookWithZara and protected by copyright and other intellectual-property laws. We grant You a limited, non-transferable license to access and use the Service during the term of Your subscription. Nothing in these Terms transfers ownership of the Service or any of its components to You.
The Service integrates with the following third-party services. Your use of the Service constitutes acceptance of the applicable third-party terms.
We are not responsible for the availability, accuracy, or terms of these third-party services. Failures of these services may temporarily affect the Service.
We target 99% monthly uptime for the Service but do not guarantee uninterrupted availability. We may modify, suspend, or discontinue features of the Service at any time. If a modification materially reduces functionality on Your current plan, We will provide at least thirty (30) days' notice and, on request, allow You to cancel Your subscription with a prorated refund of the affected period.
Notwithstanding Section 8, We may retain certain records longer than the 30-day deletion window where required by:
Retention of Customer of Your Salon personal information is governed by Our Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT IT WILL RESULT IN ANY PARTICULAR NUMBER OF BOOKINGS OR REVENUE FOR YOUR SALON.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BOOKWITHZARA, ITS OWNER, OR ITS SUPPLIERS BE LIABLE FOR:
Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions Our liability is limited to the maximum extent permitted.
You agree to indemnify and hold harmless BookWithZara and its owner from any claim, loss, damage, or expense (including reasonable legal fees) arising from: (a) Your violation of these Terms; (b) Your violation of any applicable law; (c) content You or Your Customers submit that infringes third-party rights; or (d) Your use of the Service in a manner not authorized by these Terms.
We may suspend or terminate Your access to the Service, with or without notice, if You materially breach these Terms, fail to pay fees when due, or use the Service in a manner that risks Our infrastructure or Our other customers. Where circumstances allow, We will provide notice and a reasonable opportunity to cure the breach.
We may update these Terms from time to time. We will post the updated Terms at this URL with a new "Last updated" date and, for material changes, notify You by email at least thirty (30) days before the change takes effect. Continued use of the Service after a change constitutes acceptance of the updated Terms. If You do not accept a material change, Your remedy is to cancel Your subscription under Section 8 before the change takes effect.
These Terms are governed by the laws of the Province of Manitoba and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Before initiating any legal proceeding, You agree to first attempt to resolve any dispute informally by contacting Us at jawandbajwa10@gmail.com and allowing thirty (30) days for good-faith negotiation. If the dispute is not resolved, You and We agree to the exclusive jurisdiction of the courts sitting in Winnipeg, Manitoba for any legal proceedings arising out of or relating to these Terms or the Service.
Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force.
Entire Agreement. These Terms, together with Our Privacy Policy and any Enterprise agreement You have signed with Us, constitute the entire agreement between You and Us regarding the Service and supersede any prior agreement.
No Assignment. You may not assign or transfer Your rights or obligations under these Terms without Our prior written consent. We may assign these Terms without Your consent in connection with a merger, acquisition, or sale of assets.
No Waiver. Our failure to enforce a provision is not a waiver of Our right to do so later.
Force Majeure. Neither party is liable for delay or failure to perform obligations caused by events beyond its reasonable control, including natural disasters, pandemics, war, terrorism, government action, internet or utility outages, or failures of third-party services listed in Section 13.
Notices. Notices to You may be sent to the email address associated with Your account. Notices to Us must be sent to jawandbajwa10@gmail.com.
Relationship. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.
Questions about these Terms? Contact:
BookWithZara
Attn: Jawand Bajwa, Owner
Winnipeg, Manitoba, Canada
Email: jawandbajwa10@gmail.com